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Contact Us

We want to ensure that your ride with us meets your travel needs and is safe and reliable. We welcome your comments, complaints and compliments.

To learn more about our services or to let us know of any problems you experience or questions you may have, you can write to us in this "contact us" section of this web-site. Please email us at CustomerService@norwalktransit.com

Or you may write us or visit us at:

Norwalk Transit District
275 Wilson Avenue
Norwalk, Connecticut 06854


Or You can also call us at 203-852-0000 and select the service that relates to your comment.

We will log all your comments and follow-up with a response, if one is required, within a reasonable period of time. If your complaint is related to the Americans with Disabilities Act (ADA) or your civil rights under Title VI, please go to the ADA complaint form or the Title VI complaint process and follow the directions.

All customer complaints, including ADA and Title VI will be coordinated by the:

Manager of Planning and Marketing
Norwalk Transit District
275 Wilson Avenue, Norwalk, CT 06854
203-852-0000 extension 2164
CustomerService@norwalktransit.com

 


 
 
     
 
 

Norwalk Transit District | 275 Wilson Avenue, Norwalk, CT 06854 | 203-852-0000
© 1999 - 2010, Norwalk Transit District. ALL RIGHTS RESERVED.