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The Norwalk Transit District is committed to ensuring that no person is excluded from participation, denied benefits, or otherwise subjected to discrimination under any program or activity, on the basis of race, color, or national origin.

Norwalk Transit District, as a recipient of federal financial assistance, will ensure full compliance with Title VI of the Civil Rights Act of 1964, as amended, and related statutes and regulations in all Norwalk Transit District programs and activities.

The Norwalk Transit District provides, without regard to race, color, or national origin:

  1. transit services and benefits that are available and equitably distributed;
  2. a level and quality of transit services that are sufficient to provide equal access and mobility for all persons;
  3. opportunities to participate in the transit planning and decision making processes; and,
  4. fair decisions on the location of transit services and facilities.

These objectives are the basis for the Norwalk Transit District's Title VI Program.

Any person who believes that he or she has been subjected to discrimination or retaliation based on their race, color, or national origin may file a Title VI complaint. Complaints may be filed directly to the Norwalk Transit District or to the Federal Funding agency (Federal Transit Administration). Complaints must be filed in writing and signed by the complainant or a representative and should include the complainant's name, address, and telephone number or other means by which the complainant can be contacted. Complaints must be filed within six (6) months of the date of the alleged discriminatory act.

To request additional information on Norwalk Transit District's non-discrimination obligations or to file a Title VI complaint, please submit your request or complaint in writing to:

Attn: Civil Rights Coordinator
Norwalk Transit District

275 Wilson Avenue
Norwalk, Connecticut 06854-4615
Telephone: 203-852-0000, ext 164

Norwalk Transit District's Complaint Forms are available on line.

Federal Transit Administration (FTA) Title VI complaints may be filed directly to:

Attn: Civil Rights Officer
Federal Transit Administration

Transportation Systems Center
55 Broadway, Suite 920
Cambridge, Massachusetts 02142-1093
Telephone: 617-494-2397

Learn more about your rights under the Title VI Policy.

Norwalk Transit District's 2016 Title VI Program Update


Norwalk Transit District | 275 Wilson Avenue, Norwalk, CT 06854 | 203-852-0000
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