The following is a list of frequently asked questions. If the information you are looking for is not here please contact customer service staff at Norwalk Transit.
How do I pay my bus fare?
Bus and shuttles fares can be paid in cash or with passes, tickets and Norwalk Transit tokens.
Passengers using a Door-to-Door or paratransit service must board with a pre-paid ticket.
I have a disability that prevents me from using the city bus. Is there any public transportation services available to me?
Yes. Learn more about our door-to-door and paratransit services to see if you may qualify.
I use a wheelchair or mobility device. Can I ride the bus?
Yes. All vehicles operated by Norwalk Transit or services provided on behalf of Norwalk Transit are accessible by wheelchair and other mobility device.
When and where can I use transfer tickets?
¿Cuándo y dónde puedo usar los boletos de transferencia?
Transfer Tickets Are Accepted At The WHEELS Hub “ONLY”.
Los boletos de transferencia son aceptados en el centro de WHEELS SOLAMENTE!